SOURCE: Tell Us About Us
CHICAGO, IL–(Marketwire – July 12, 2010) – Tell Us About Us will be heading to the Retail Customer Experience Executive Summit August 1-3 to sponsor the event and contribute their expertise on customer feedback to the collaboration sessions. Top executives from companies such as Apple Inc., Hershey’s, and AT&T are gathering at the summit to discuss how to improve their retail profits by improving customer experience. At the sessions, Tell Us About Us intends to share the knowledge they’ve gained from 13 years of providing essential customer feedback that has led their clients to increased profits and customer loyalty.
The need for customer experience feedback is vital to remain competitive, especially in the tough industry of retail. Tell Us About Us helps companies find out what their customers are thinking by gathering information through surveys, 1-800 live operator support, mystery shopping, and social media support. TUAU is committed to sharing their best practices at the summit with executives looking to enhance their experience strategies.
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About Tell Us About Us
Since 1997, Tell Us About Us (TUAU) has been helping businesses strategically focus on customer and operational feedback as a critical success factor to drive long-term growth and profitability. As the leading full-service customer feedback provider in North America, TUAU helps organizations measure the brand experience through satisfaction surveys, mystery shopping, and 1-800 live operator support. TUAU feedback solutions help clients to create consistent brand experiences and implement customer-centric strategies and principles. TUAU works with more than 100 trusted brands and serves organizations with over 30,000 locations in industries including restaurant, retail, financial, hospitality and call center. www.tellusaboutus.com
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