As Travel Witnesses Another Collapse, Questions Around Compensation Take Centre Stage Once More
LONDON–(Marketwire – July 21, 2010) – Cheapflights UK, the UK’s leading flight price comparison website and consumer champion, encourages travellers to carry on with their holiday plans by guiding them through their consumer rights to enable them to book with confidence.
“There’s no denying travel hasn’t had an easy time of it this year what with airline strikes, volcanic ash, and now the collapse of yet another tour operator,” says Nadine Hallak, Travel Expert for Cheapflights.co.uk.
“While these events may have shaken up consumer confidence around booking holidays, travellers should not be discouraged. Knowing who to book with and what to look for when booking should provide the assurance needed to continue with their plans,” says Hallak.
The website’s guide covers a comprehensive list of topics including:
- What to do in the event of bankruptcy
- Eligibility for financial compensation
- Reimbursement for added expenses caused by the crisis
- Additional payment cover for accommodation
- Travel insurance
The guide not only provides details of how to tackle various aspects of each situation such as how bankruptcy may affect a booking that has already been made and what happens if the traveller is already on holiday at the time of collapse, but also who to contact as well as contact information for the various scenarios.
For a comprehensive guide to consumer rights, visit http://news.cheapflights.co.uk/2010/07/consumer-rights-qa-advice-for-tour-package-customers/
About Cheapflights Media
The trusted partner in flights, Cheapflights Media is a global Internet media network that has been delivering great deals since 1996. Headquartered in London with offices in Boston and Toronto, Cheapflights Media serves advertisers and consumers through its vast portfolio of Web sites and services. Packed with travel guides, tips and the latest news and information, the Cheapflights sites are online shopping comparison engines that make it easy for consumers in local markets to research, compare and save on domestic and international trips. With brand-name deals on airline tickets from more than 250 partners and 600 airlines and a team of travel experts hand picking the best offerings, Cheapflights offers visitors a mix of deals they can’t find anywhere else. Zugu, the newest brand in the Cheapflights Media portfolio, is a powerful and simple travel search engine that makes it easy to compare and select the lowest available fares online. By organizing flight options by date, airline and time, Zugu helps consumers find the best fares based on their travel terms. There are currently Cheapflights-branded sites for the U.K., U.S., Canada, Germany, Australia & New Zealand, France and Spain. Zugu is available in the U.K. and Germany.